By the end of Zoom's hiring boom, the software had become the first video communications client to attain Common Criteria certification, an international cybersecurity standard awarded after rigorous analysis. Zoom saw explosive growth at the time, increasing its ranks from 2,400 to 6,100 employees from February 2020 to December 2021. It prompted Zoom CEO Eric Yuan to respond to concerns in April 2020, freezing feature updates to address security issues over a 90-day update rollout. The issues were exacerbated by Zoom's widespread adoption at the start of the pandemic, but this was just the latest chapter in the software's rocky security history. Privacy experts previously expressed concerns about Zoom in 2019, when the video-conferencing software experienced both a webcam hacking scandal, and a bug that allowed people to potentially join video meetings they hadn't been invited to, if those meetings weren't protected with a password. Read more: 20 Zoom video chat tips, tricks and hidden features The Electronic Frontier Foundation also cautioned people working from home about the software's onboard privacy features. New York's Attorney General Letitia James sent Zoom a letter outlining privacy vulnerability concerns in March 2020. But that popularity comes with privacy risks.įrom built-in attention-tracking features (which have since been disabled) to exploitable software bugs and issues with "Zoom-bombing" (where uninvited attendees break into and disrupt meetings), Zoom's security practices have drawn scrutiny worldwide.
With the option to customize your background and newer features such as Immersive View and a vanishing pen tool, it's easy to see why Zoom's popularity hasn't dwindled even as COVID-19 vaccines and booster shots roll out and offices become hybrid workplaces. The Zoom video meeting and chat app skyrocketed in popularity as millions of people looked for new ways to work, study and socialize amid the coronavirus pandemic.
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